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Jamie Hill

8 East Brook Road
Walton, NY 13856
Voice: 256.405.9003
Email: jobs@jamiehill.com



To obtain a challenging position that will benefit from my knowledge gained through formal education and work experience.

Skills Overview

  • Programming
  • Relational Databases
  • Server infrastructure
  • Network infrastructure
  • Network security
  • Routing and Switching (predominantly Cisco equipment)
  • Voice switching
  • Extensive knowledge of networking protocols

Professional Experience

12/2010-09/2011 Windstream Communications, Telecommute – VoIP Planning Engineer
  • Responsible for research and development of new voice products
  • Produced product documentation
  • Managed vendor relations
  • Provided an escalation point for engineering
  • Focal point within the organization for rollout of new products
  • Provided support for legacy Norlight voice and data systems
  • Assisted with systems integration of Norlight into Windstream Communications
04/2008-12/2010 Norlight (formerly Cinergy Communicatons), Telecommute – Office of Technology – Senior Member, Technical Staff
  • Primarily worked on special projects that were outside the capabilities of Engineering and Operations. Tasks included software development; voice/VoIP design, implementation, and troubleshooting; network design, implementation, and troubleshooting; and new product development.
  • Developed a reliable fax over IP solution for our VoIP customers
  • Wrote software to migrate customers from a C3/8000 Class 4/5 switch to Metaswitch
  • Wrote software to automate provisioning of customers in Metaswitch. Reversed engineered Metasolv M6 data model to obtain customer PSR information need for provisioning process.
  • Built a web services based middleware platform to facilitate communication and provisioning between various systems and network elements.
06/2004-12/2010 Cinergy Communications, Telecommute – Senior Product Development Engineer
  • Responsible for research and development of new products
  • Investigated and reported on alternative last mile solutions for delivering POTS service
  • Designed and deployed facilities based POTS and DSL service and developed an end to end DSL provisioning system
  • Architected a service provider VoIP solution for our MPLS VPN customers
  • Implemented an inbound fax to email service
  • Developed Solaris and Linux authentication module for gaining root access to servers via individual passwords
  • Evaluated and deployed a platform for providing integrated voice and data services over packetized T1s
01/2000-06/2004 Cinergy Communications, Evansville, IN / Telecommute – Director of Internet Engineering
  • Managed ISP operations including personnel
  • Architected network and server infrastructure, and oversaw design implementation via the network and server teams
  • Network
    • Designed and implemented redundant network configuration, and a QoS strategy for Voice over IP service
    • Deployed MPLS VPN (2547bis)
    • Developed private peering relationships with other ISPs
    • Developed a provisioning system for DSL customers
  • Server
    • Designed and implemented a virtual environment for hosting customer portals, including email, date book, file storage, etc.
    • Oversaw and participated in the migration from Sparc (Solaris) to Intel (Linux) hardware.
01/1999-01/2000 Cinergy Communications, Evansville, IN – Manager of Internet Engineering
  • Evolved as a mentor and team leader within my department
  • Consulted on network design and implementation for customers including Atlas World Group
  • Responsible for the day to day operation of the network and server infrastructure
  • Instrumental in network design and capacity engineering.
06/1997-01/1999 Cinergy Communications, Evansville, IN – Assistant Director of Engineering
  • Responsible for the day to day operation of the network and server infrastructure
  • Responsible for capacity engineering
  • Implemented network designs
10/1996-06/1997 Cinergy Communications, Evansville, IN – Systems Engineer
  • Maintained network and Unix server infrastructure
  • Wrote a web based email client
1993-1996 MIS Business Solutions, Evansville, IN – Systems Engineer
  • Installation and maintenance of Novell networks internally and for customers
  • Provided technical support for IS departments down to end users
  • Diagnosed and repaired computer software and hardware problems
  • Quoted network and cable installations
  • Custom software development


  • Bachelor of Science in Computer Engineering, University of Evansville, Evansville, IN